Your comfort, well-being and safety are of the upmost importance to us. As a new resident you are welcomed with a tailored, individual care plan, covering everything from your daily medication and your daily routine to the food and hobbies enjoyed the most. Your care plan is then continuously updated throughout your time living at Timken Grange.
Our staff are equipped with the latest technology enabling them to view and update care records instantly; allowing them to devote more of their time to listen and respond to your needs. Our friendly, well-trained staff understand that every individual has different needs, therefore we take the extra time to get to know your likes, dislikes, passions and hobbies. In doing this we can support and care for you in the best and most comfortable way.
Living with dementia can be a very difficult and lonely experience; our home provides the care and support needed to ensure it doesn’t have to be that way. All staff undergo a training course to provide them with insight into the various forms of dementia and the complexities that can sometimes go along with it. Residents living with dementia receive the patience, empathy and dignity they require in order to sustain their overall well-being.
Person Centred Software (P.C.S) is available to our staff through a hand held device similar to a mobile phone and plays an integral part to our care delivery. P.C.S enables our team to stay up to date; by the hour, on any changes to an individual’s care needs or requirements. By improving efficiency within our staff teams, they can spend their time where it is most important and that is with you.