Kingfisher Court has come a very long way in recent months and as a result of feedback from staff, relatives and residents, lots of positive changes have been made. Jeremy Dignum has taken over as the Home Manager and brings with him over 30 years of experience in care.
A number of additional processes and checking procedures have been put in place as a result of the lessons we have learnt. Communication between the home, relatives and residents has greatly improved with regular forums being held to ensure feedback is obtained and action is taken where necessary.
“During my time at Kingfisher, I have received nothing but kindness and friendship. Thank you to all involved in Kingfisher Court, staff and fellow residents. Your kindness has been very much appreciated. Very many thanks for everything.” – Nina
“We were amazed at how much mum enjoyed herself and how well she looked when we took her home. The staff are so good, you’re all doing an excellent job, thank you!” – Nina’s daughter
I had to make the difficult decision to put my Mum in a care facility 7 years after my Dad died. Mum has always been adamant that she would not go in a home but due to falls and dementia had to and is settling in amazingly well. Having said she would never join in this picture is of her doing flower arranging. Yesterday she participated in singing therapy and on Thursday will be doing chair yoga. She looked radiant when I visited today and so much happier until the old chap sat next to her helped himself to a piece of her treacle toffee!! The staff at Kingfisher Court in Sutton in Ashfield are amazing, so caring and have helped her settle in so well. I cannot praise them enough. It is a joy to visit as it is very similar to a 5* hotel. I am overjoyed and for anyone else having to face the same difficult choices look here amazing, amazing, amazing!!!!
“After leaving another care home in the area rated Inadequate by CQC, I can say with my hand on heart that Kingfisher is far from being an inadequate home. The home I came from required an army of cleaners post inspection just to get it near to presentable. When I walked into Kingfisher Court it felt and smelt like a 4 star hotel. The team have been amazing, we are like a family, supporting each other to achieve the common goal of caring for all of our residents. The systems in place and the training that has been given to me has been amazing. I believe in Kingfisher and the team so much I would happily place my own mother here whether I was an employee or not” – Tamilyn R
“I am so happy with the new Home Manager Jeremy, he really takes his time with me, I feel like he is genuinely interested and cares about me”. – Edna
We are so very grateful to all residents, old and new who have given us the opportunity to show that Kingfisher Court is providing a fabulous environment with good quality care.
We would like to thank all staff, residents and their families for feedback we have received in the recent times.
We look forward to a bright and successful future.