Keeping You and Your Loved Ones’ Safe

Here at Kingfisher Court, the health, safety and well-being of our residents, visitors and staff are at the heart of what we do and are of paramount importance to us.

In line with Government and Public Health England guidance and the latest information on social distancing, we have implemented robust measures to ensure the safety of everyone that lives and works in our homes and are pleased to be able to support our families visiting their loved ones. This includes introducing new ways of keeping residents connected with each other to reduce the risk of social isolation.

**Visits to Kingfisher are temporarily on hold**

**Please call the team on 01623 440325 if you need any further information**

What you will expect to see in our homes:

• Daily Lateral Flow testing and temperature checks for residents and staff
• Daily temperature checking for guests and visitors
• Wearing of PPE including face masks and gloves
• Social Distancing
• Enhanced cleaning measures
• Sanitising stations at every home entrance for guests and visitors
• Hand sanitiser available always throughout every home
• Fully sterilised rooms in between visits by cleaning down all surfaces and touch points

How we are keeping you safe:

To ensure our resident’s and staff remain happy and safe, we will be following strict protocols for visitors so please note the safety and social distancing measures we have adopted:

• Specially adapted garden rooms or in our garden gazebos (weather and visitation permitting), for you to visit your loved ones’, with full floor to ceiling Perspex partitions
• Bookable FaceTime or Zoom calls on our home iPads for regular video calls
• Visitation is limited to 2 people per visit (when permitted)
• In between visits we fully sterilise the room by cleaning down all surfaces and touch points
• All visitors must confirm neither they nor any other person in their household has experienced symptoms of Covid-19 (high temperature, loss or change to sense of smell and taste, new/ continuous cough)
• All visitors must agree to a temperature check on entry and wear the necessary PPE (medical standard) provided to them by the home. We respectfully ask visitors not to bring their own PPE to the home
• All visitors are required to observe social distancing guidelines and to remain in the safe space as directed by our team

– Book a visit –

**Visits to Kingfisher are temporarily on hold**

**Please call the team if you need any further information**

For prospective residents, we can offer virtual tours and in some of our homes, a show around tour of the building.

Our vigilance against the virus remains our priority and are committed to upholding our measures and closely monitor all residents and staff for the foreseeable future. Thank you for your commitment, patience and understanding during this pandemic.